By Gill Systems

Concierge IT

Bob Gill
Bob Gill Technology & Business Consultant

I’m Bob Gill. I bring practical judgment, personal attention and hands-on follow-through to the technology in your life.

Concierge IT is built around an ongoing relationship through annual membership. You work directly with me. I get to know your preferences, explain the choices in plain language and look beyond the immediate symptom.

Sometimes the answer is a careful adjustment. Sometimes it means connecting several systems, coordinating with a provider or building a tool around the way you work. I stay involved until the solution works and you’re comfortable using it.

Your home is personal, and so is the information in your devices. Discretion, thoughtful communication and respect for your time are part of how I approach the work.

Speak with Bob

How I can help

Less frustration.
More room for life.

The computer that interrupts your day. The home theater that takes three remotes. The new device you haven’t had time to set up. We start with what you want to work better—and make a practical plan to get there.

Everyday troubleshooting

Get back to
what you were doing.

Computers · Email · Wi-Fi · Devices

Maybe your laptop has slowed to a crawl, your email won’t sync or the Wi-Fi disappears in the room where you need it most. You want the problem understood and resolved without having to become the expert.

I look beyond the immediate symptom, explain what’s happening and work through the fix. When equipment needs replacing, I help make the choices clear and get the new setup working for you.

The goal: technology you can use with confidence, with someone you know to turn to.

Your connected home

A home that works
the way you want.

Home automation · Audio/video · Camera systems

You should be able to sit down, connect and enjoy your home. I help with computers, email and Wi-Fi, along with home automation, audio/video and camera systems.

Perhaps you want music in several rooms, a simpler way to watch television or cameras you can check while you’re away. I help the pieces work together in a way that makes sense for you.

I take time to understand what you want to use and how you want it to work. Then I help with the choices, setup and troubleshooting, and make sure you know how to use the result.

Personal technology projects

Move the project
off your someday list.

New devices · Digital organization · Custom tools

A new computer to move into. Family photos and documents scattered across devices. A home technology project that involves several providers. Some things need more than a quick fix—they need someone to bring the details together.

I help with device setup and transitions, organizing personal information, and coordinating the technology work with the people involved. If an existing tool doesn’t fit, I can create a custom solution for personal use, such as a household inventory or a tracker for a home project.

From the first decision to the final walkthrough, I help turn a good idea into something useful in your everyday life.

Tell me what you’d like to make easier

Explore practical technology insights

Ongoing personal support

A familiar person.
Throughout the year.

Annual membership includes an agreed number of support hours and my personal phone number, so you have someone who knows you and your home technology to turn to as questions arise. Larger or more complex projects are scoped and priced separately.

One-time help is welcome, too. We can start with the problem or project in front of you and discuss ongoing support if it feels like a good fit.

How we work together

A clear path from
frustration to resolution.

01

Tell me what’s happening

Start with what’s frustrating you, what you want to improve or the project you have in mind. You don’t need to diagnose it first.

02

Make the choices clear

I investigate, explain what I find and help you choose a practical way forward. We agree on the work before moving ahead.

03

Put the answer to work

I help with the setup, troubleshooting or implementation, then walk you through the result so it becomes useful in everyday life.

A personal introduction

Speak with Bob.

Tell me what you’d like to make easier.
We’ll talk through how I can help.

Tell Bob what you need

robert@gillsystems.com
440-941-GILL (4455)

Add me to your contacts — opens Sitch in a new tab

Serving Northeast Ohio, including Cleveland, Akron, Canton and Youngstown.